Your Privacy Matters

Welcome to BotsGalaxy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights.

BotsGalaxy operates as a freelance service provider offering Telegram bot solutions. This privacy policy applies to all services we offer and any information collected through our website and communications.

Personal Information You Provide:

• Name and contact information (email address, Telegram username, phone number)
• Payment information (processed securely through third-party payment processors)
• Project details and requirements you share with us
• Communication history and correspondence

Automatically Collected Information:

• IP address and browser information
• Device information and operating system
• Usage data and website interactions
• Cookies and similar tracking technologies

We use your personal information for the following purposes:

• Service Delivery: To provide, maintain, and improve our Telegram bot solutions
• Communication: To respond to your inquiries, provide support, and send service updates
• Payment Processing: To process transactions and manage billing
• Customization: To understand your needs and deliver customized bot solutions
• Legal Compliance: To comply with legal obligations and protect our rights
• Analytics: To analyze website usage and improve user experience

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

• Encrypted data transmission (SSL/TLS)
• Secure payment processing through trusted third-party providers
• Regular security audits and updates
• Access controls and authentication measures
• Secure backup systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent at any time

To exercise any of these rights, please contact us at support@botsgalaxy.com or via Telegram @primeakash

We may use third-party services to help us operate our business:

• Payment Processors: Stripe, PayPal, cryptocurrency payment gateways
• Hosting Services: Cloud infrastructure providers
• Analytics: Website analytics tools
• Communication: Email and messaging services

These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

• Customer data: Retained for the duration of our business relationship plus 3 years
• Transaction records: Retained for 7 years for tax and accounting purposes
• Communication records: Retained for 2 years for support and quality purposes
• Marketing data: Retained until you opt-out or withdraw consent

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

If you have any questions about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.